About Us

Prime Time Plumbing lives by a set of values that ensures our customers the best service – integrity, excellence, and customer focus, just to name a few. Its roots date back four generations and go back to the 1930s.

Prime Time Plumbing recently purchased Plumbline Plumbing and added it to our family of companies, which also includes Aire Serv Heating and Air Conditioning and Heritage Mechanical Services.

Prime Time Plumbing Code of Values

INTEGRITY

We conduct ourselves honestly, transparently, and ethically in all our interactions with customers, colleagues, and the community.

EXCELLENCE

We are committed to delivering high-quality plumbing solutions and services promptly while striving for excellence in every task we undertake.

CUSTOMER FOCUS

Our customers are at the heart of everything we do. We prioritize their needs, provide personalized attention, and strive to exceed their expectations with every service call.

PROFESSIONALISM

We always maintain a professional demeanor, respecting our customers’ property, time, and privacy while adhering to industry standards and best practices.

CONTINOUS IMPROVEMENT

We embrace a culture of learning and development, continuously seeking opportunities to enhance our skills, knowledge, and service offerings to serve our customers better.

RELIABILITY

We honor our commitments and deadlines, ensuring prompt and dependable service delivery to our customers.

TEAMWORK

We foster a collaborative work environment where every team member is valued, supported, and encouraged to contribute their skills and expertise towards our collective success.

HAVING FUN IN THE PROCESS

An integral part of creating and developing excellent employees is enjoying each other’s company and having fun while doing it.

The history, going back almost 100 years, comes from a long-standing service of Jefferson City and the surrounding areas of Cole, Callaway, and Boone counties. It all started with A.J. Rackers serving homes and businesses to keep them comfortable year-round. A.J. Rackers sold, installed, and repaired heating and air conditioning equipment and later turned it over to his family, which later became Nick Rackers Heating & Cooling, Inc., back in May 1986.

Contact us today for any of your plumbing questions!

Nick continued with his family and a great team of people, and the heating & cooling company is known today as Aire Serv Heating and Air Conditioning when he decided to retire and pass it along in 2003. Today, the business is run by third-generation leadership of Travis Rackers (Nick’s Son) and Rob Sachse (Nick’s Son-In-Law). As most families work together and learn from the ground up, Ethan (Travis’ Son) has joined and is a vital part of the team, which makes the company a four-generational company – unheard of in today’s world.

Nick continued with his family and a great team of people, and the heating & cooling company is known today as Aire Serv Heating and Air Conditioning when he decided to retire and pass it along in 2003. Today, the business is run by third-generation leadership of Travis Rackers (Nicks’s Son) and Rob Sachse (Nicks’s Son-In-Law). As most families work together and learn from the ground up, Ethan (Travis’ Son) has joined and is a vital part of the team, which makes the company a four-generational company – unheard of in today’s world.

As we continue working towards the future, one thing is clear—take care of the customer. Prime Time Plumbing is dedicated to taking care of your plumbing and drain problems—no matter how simple or complex they may be. Always know that the family who has been serving your community since 1930 is still here to stand by our word and our commitment to customer satisfaction!